Return Policy

Dear Customer.

We understand occasionally things happen and you may find out that you need to return some ribbons spool you just purchased from us. Let's review how we can help you with that and what are our policies.

This being said, we are real people behind the policies and if something does not work out, you can always call us at 530 692 0842 to talk with one of us of your particular situation.

We care for our customers!
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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please be aware that we cannot offer return on ribbons purchased as cut yardage, only full spools un opened can be returned.

Also only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping
To return your product, let us know first and ask for authorization to return. Then you should mail your product to: po box 699, 9690 Stackhouse lane, oregon house, CA, 95962, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@renaissanceribbons.com.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@renaissanceribbons.com and send your item to: Po box 699, 9690 Stackhouse lane, Oregon house, CA, 95962, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.



Based on 4383 reviews
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I love Tula Pink

I can't wait to get into my sewing room for my first bag using Tula Pink fabrics. I love that the kit has everything that you need for the project.

great for beginner

12 year old is making this, has been sewing since she was 7. This is a lot of firsts for her, but she is wanting to do it. Proud grandma here. Not finished yet so no picture.

Love the Blue

This is my second order for this particular ribbon. It’s gorgeous. The blues are striking and easily enhance bags of all types and shapes.

Tula pink Mystery club

I love the Renaissance club with Tula Pink fabrics! I am always searching for new Tula pink kits and this fits the bill!! I hope this never ends!

byAnnie Zippers

The colors are wonderful! They coordinate with the ribbons as well as the fabrics.
The perfect addition to my ribbon bags!

Love the kits!

I love how everything is included in the kit! I have gotten patterns that were on my wish list!

Tula Pink

Honestly I love the fabric selection and notions! But I really have no use for the caddy for a walker. So I’ll use the supplies in another project probably.

Great opportunity to try something different

I have enjoyed making wonderful Tula Pink bags. I get compliments on everything I’ve made. Quilt shops in my area don’t always have a great selection of her fabrics so I count on these projects because the fabrics always coordinate.

Love the ribbons!

Arrived quickly! Will enjoy embellishing bags with the ribbons.

Beautiful fabric in generous cuts. Love any kit from Renaissance Ribbons

Cute Ribbon

Bought this ribbon for our own “Trash Panda”. It made a beautiful collar.

Great backpack

This backpack is so easy and durable. I enjoy mixing and matching fabric.

VIP Club

I am opening that there will be some real value to this going forward.
After one year I am not so sure, but I AM renewed.
I would like MORE opportunities to benefit from...

Sew Beautiful Ribbon

Beautiful ribbon!!! Haven't decided where to use yet.

Beautiful ribbons

I bought this as a add on to my order in large part because of the Jacobean floral ribbon and colors. The colors on these and the other ribbons I purchased are lush, rich and vibrant. I look forward to using and enjoying all of them.

Gorgeous & handy

This 2 inch ribbon allowed me to enlarge a beloved denim skirt. I cut opening down both sides and inserted the ribbon for more room. Would love to see more 2” ribbons with a vertical design element!

Chevron Ribbon Bag PDF Pattern

Very please with the quality of the weeding!

Beautiful Details

This ribbon is so realistic with its colors and design. The Dala Horse is a favorite motif after traveling to Denmark and seeing so many of them… figures, prints, fabrics, etc. The flowers, hearts, and detail on the horse are perfect!

Perfect holiday trim!!!

I wanted some ribbon to use in the Christmas stockings that I am working on for local foster families. I am thrilled to say the Red & Green Holiday Garland was perfect for my application (size and beauty) and delivered quickly, so it didn't delay my progress. I am very happy!!!

Ilove all your ribbon !

your ribbon is fun and beautiful I have always loved quality ribbon

Webbing

I enjoy using the webbing. I had received it in one of the kits I ordered. Then bought more for my bags.

Mystery pack

I love most of Tulsa’s designs, but I did manage to get my LEAST favorite. I think it would be great to have her fabric lines identified, or bet yet, we could choose from several.

FK pack of fabrics and ribbons.

Lovely and can hardly wait to dive in. Just need some time

Haven’t made the slippers as of yet due to eye surgery. My package was delivered to the wrong address no fault of yours but when I call y’all, y’all responded very quickly so thank you i can’t say enough how impressed I was with that and I do love the fabric colors.