I was in a bind needing a discontinued ribbon then I knew you had carried previously. I inquired and ask for some help and your employee went above and beyond and look to see if you had any left and lo and behold, you had one yard which is exactly what I needed! Your employees shipped it out promptly and got it to me and I was able to fulfill my need to process an order that I needed to make. We get ribbons from Renaissance frequently, all the time and are very happy with the service and quality! Would highly recommend any time ! Thanks again, you all are awesome!!