Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are shipped from our location in Northern California USA or our Fulfillment center in Arizona- 48 to 72 hours after the order is placed on regular business days, on week end it can take 2 to 3 more days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by US Mail or Priority Mail which are a US Postal Service product or UPS - this is your choice. Cost is calculated on weight with a minimum charge of $4.50 per order
After processing and leaving the warehouse, items usually take between 2 and 14 days to arrive at their destination but can take longer from time to time.
Never hesitate to contact us if an estimated shipping charge does not seem right, it can happen and we are happy to look into it and fix it when necessary.
Black cats on red 7/8" woven Jacquard Odile Bailloeul ribbon